Delivery Information
Andorra
Anguilla
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Bahamas
Barbados
Belgium
Belize
Bermuda
Bonaire S.Eust. Saba
Bosnia & Herzegovina
Brazil
Brunei Darussalam
Bulgaria
Canada
Cayman Isles
Chile
China
Costa Rica
Croatia
Curacao
Cyprus
Denmark
Dominica
Dominican Republic
Egypt
Estonia
Falkland Isles
Faroe islands
Finland
France
French Polynesia
Germany
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Highlands & Islands
Hong Kong
Hungary
Iceland
India
Ireland
Israel
Italy
Jamaica
Japan
Jordan
Korean Republic
Latvia
Liechtenstein
Lithuania
Luxembourg
Macau
Malaysia
Maldives
Malta
Martinique
Mauritius
Monaco
Montenegro
Montserrat
Netherlands
New Caledonia
New Zealand
Northern Ireland
Norway
Peru
Philippines
Poland
Portugal
Puerto Rico
Reunion
Russia
San Marino
Saint Martin (French)
Seychelles
Singapore
Sint Maarten(Dutch)
Slovakia
Slovenia
Solomon Isles
South Africa
Spain (incl. Canarias, Balearics)
Sri Lanka
St Helena
St Kitts and Nevis
St Lucia
St Vincent & Grenadines
Sweden
Switzerland
Taiwan
Tanzania UR
Trinidad & Tobago
Turks & Caicos
Ukraine
UK
Uruguay
USA
Uzbekistan
Vanuatu
Vatican City
Virgin Isles (UK & US)
Vietnam
Once you place your order (and it's fulfilled by our Fulfillment Team), you will receive an “Order Confirmation” email from us*. This email will contain all of your order details, including order number, shipping address, billing address, and an itemized list of all products ordered.
Once your order has shipped out from our warehouse, you will then receive a “Shipping Confirmation” email from us with your tracking.If you have not received your shipping confirmation email please check your SPAM folder.
If you’re unsure which shipping method you selected for your order, you can also find this information available in your Order Confirmation email (which we send to you immediately after we receive your order).
Please note:
Processing and packaging times also apply. Delivery times stated are for shipping only and are estimated.
Your Account
First, log into your account.
Once you are logged in, click on Order History to see past orders.
You'll be taken to your order history page which will show your order dates, order numbers, value, order status and tracking details.
To see which items were ordered in each order, click on the order number. You'll be able to see which items were purchased in this order, who the order shipped to and the tracking number assigned to the order.
If you've forgotten your password, you can reset it by clicking the
'Forgot your password?' link.
If we don't find your email address on file you will see a notice:
'Reset password failed: Invalid email address' and you can try a different email address.
It's also possible that you don't yet have an account with Animi Causa since we don't require one to be created in order to shop with us. In that case, you can click on the 'Create a new account' link.
If you're still stuck, our customer service team is here to help. You can chat with us or email info@animicausa.com